CVB Establishment & Support
Cities and governments recognise the essential role Convention & Visitor Bureaus (CVBs) play in marketing the destination to the meetings & conventions market. CVBs are valued by meeting organisers for their independent and city-wide approach.
Leading global convention & meetings cities have a clear destination strategy which is underpinned by an active CVB or equivalent destination marketing organisation.
We have consulted on the establishment of national and city CVBs in Asia, Africa and Europe; and provided training and sales support to CVBs across the globe.
The GainingEdge team have worked with numerous destinations, companies and venues to improve global sales and achieve greater success through the bidding process. Our approach is always collaborative and revolves around a knowledge transfer to your teams.
We have a proven track record in assisting clients in finding, evaluating and securing new international convention opportunities. Our experienced global team helps to identify opportunities, define bid strategies and undertake crucial market intelligence and research activities.
GainingEdge has extensive reach and exposure in convention & meetings industry. We facilitate the process through our partner networks, extensive client databases and frequent participation at industry events.
Project Brief: National business events strategy for South Africa and establishment of South Africa National Convention Bureau
GainingEdge was retained as the consulting firm to help define the national business events strategy for South Africa, as well as to elaborate the activation process and business plan.
Using an approach that involved high levels of stakeholder engagement, GainingEdge facilitated a planning process that developed strong consensus among members of the South African business events industry. This resulted in a strong buy-in from the institutional and local stakeholder community concerning the newly formed convention bureau’s vision, mission and strategic goals for the next five years.
Stakeholder engagement was so strong that key actors of the business events industry decided to create “Team South Africa”. Through this partnership organisation, SANCB has been able to implement a variety of initiatives that met the needs of regional and local DMOs, as well as those of the suppliers from the business events sector across the country.
Working closely with the newly formed team, GainingEdge has contributed to helping SANCB position itself as motor for product and capacity development across the nation. SANCB has positioned and branded the country’s business events sector, and is developing a number of sales and marketing tools that will be made available to local DMOs.
Additionally, GainingEdge provided pro-bono support which led to the establishment of the African Society of Association Executives (AfSAE). A strong AfSAE will mean a stronger association community in Africa, and more successful bids for the respective destinations on the continent.
Project Brief: Feasibility study and setting up of Malaysia Convention and Exhibition Bureau
GainingEdge was engaged by the Ministry of Tourism to first complete a feasibility study for the establishment of a national convention bureau in 2007 and were then engaged to set up and assist with strategy implementation for the Malaysia Convention and Exhibition Bureau (MyCEB) in 2009 which incorporated the Business Events (meetings, incentives, convention and exhibition) unit in 2010 and the Malaysia Major Events unit (sports, arts, cultural and entertainment events) unit in 2011.
Since its inception, Malaysia is on course to achieve the nation’s Economic Transformation Programme (ETP) targets for the business events industry by year 2020. This is illustrated by MyCEB’s current track records as well as aggressive efforts to bid for and stage world-class business events. Over the years, since its establishment and up to 2015, MyCEB has won 654 future events comprising international conferences, corporate incentive groups and trade exhibition events which will substantially add some RM4.1 billion to Malaysia’s coffers. In the same period, MyCEB provided support to 1,350 events with the aim of increasing delegate awareness and attendance, their length of stay and spending in Malaysia. These events which are already booked for Malaysia will contribute RM7.2 billion to the country’s economy.
The project to set up MyCEB and activate it covered staff recruitment, induction and training; and establishing the management systems including standard operating procedures. GainingEdge also set up Malaysia’s business development plan and implementation, including bid management strategy and support. GainingEdge further assisted in the development and implementation of industry training programmes including MyCEB’s Industry Partner Programme.
Milos Milovanovic - Consultant
Based in Belgrade, Milos Milovanovic has expertise in the activation and development of convention bureaus and destination marketing in emerging regions. He has over 10 years' experience in the meetings industry and has consulted on projects in Belgium, Denmark, Italy, Israel, Jordan, Kazakhstan and Rwanda. Prior to joining GainingEdge, Milos was the CEO of Serbia Convention Bureau where he was instrumental in its establishment and development. Under his leadership, the bureau has made constant progress in ICCA rankings (International Congress and Convention Association) making the top 50 globally.
Milos has a diploma in Economics from the University of Belgrade and Master’s degree from Ecole Centrale Paris. In his previous career as marketing and project management specialist he has worked with universities, business associations, international donors and AID agencies creating a number of educational and training programmes in the hospitality and meetings industry.Email Milos Milovanovic